ZynfoAI
WhatsApp, website chat and email in one AI Inbox.
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Description
WhatsApp, website chat and email in one AI Inbox. AI answers chat and WhatsApp from your content; your team handles the rest. 7-day free trial, no card.
About ZynfoAI
What is ZynfoAI?
ZynfoAI is an AI customer service platform. WhatsApp, website chat, and email land in one AI Inbox, and the AI answers from the business's own content.
What ZynfoAI does
The AI answers routine questions and shows the source. If the content does not cover a question, it says so and hands the chat to a person, with a summary. Website chat, WhatsApp, and email can share that inbox. Email replies are off until they are turned on. Setup is to add the website and documents, connect WhatsApp through Meta, forward a support email, and paste one line of code for website chat. Pick the Google Docs and Sheets for the AI to read. On Shopify, the AI can look up orders, check refund status, and cancel orders that have not shipped. Content and conversations are not used to train AI models. Sachin Jaiswal is the founder.
Who ZynfoAI is for
The FAQ calls ZynfoAI a platform for growing businesses that answer WhatsApp, website chat, and email. A Shopify store can look up orders. The founder offers a 30-minute call.
How ZynfoAI works
Add content, connect channels, and go live. The AI answers from that content with the source, and a person takes over in the AI Inbox when needed. Pro includes 5,000 AI replies a month, 500 pages and files, and 11 people, with no per-seat fee. At 5,000, the AI pauses until the monthly reset and chats still reach the team. After a 7-day trial with no card, a workspace that does not subscribe moves to Free: 100 AI replies a month, 15 knowledge sources, and a read-only dashboard. Data is kept.
Key features
- One AI Inbox for website chat, WhatsApp, and email, with email replies opt-in.
- Answers come from the business content and show the source. When the content does not cover a question, the chat is handed to the team with a summary.
- Tickets, leads, and a missed-question list. A missed question can be answered once and then covered.
- Shopify order tracking, refund status, and cancel for orders that have not shipped.
- Connects to Shopify, WhatsApp, Google Drive, Freshsales, Google Calendar, Cal.com, and Calendly.
- Replies can be in the customer's language. Team replies do not count toward the 5,000.
- Up to 11 people on one plan, with no seat fee and no per-reply fee.
Pricing
As listed on zynfo.ai, checked 14 October 2026. Prices can change; see the site for current terms.
- Pro is $99/month, or $82.50/month when $990 is billed once a year. The yearly line says 2 months free and you save $198 a year.
- The monthly line says about $3.30 a day. The yearly line says about $2.71 a day.
- Pro includes 5,000 AI replies a month, 500 pages and files, and 11 people. No per-seat or per-reply fees. Prices are USD, before tax.
- The full plan is free for 7 days, with no card, and nothing is charged automatically. There is a 15-day money-back guarantee after a charge.
- After the trial, Free keeps answers from the knowledge base, up to 100 AI replies a month and 15 knowledge sources. The dashboard is read-only. Product search and automations need Pro.
- The Shopify app is billed by Shopify: Pro is $99 every 30 days in USD, monthly only. The 7-day trial starts when onboarding finishes.
- In India, the UAE, Saudi Arabia, and the UK you pay the local price. Cancel any time from Settings, under Billing. The plan runs until the end of the paid period.
Facts from zynfo.ai, checked 14 October 2026
- Sachin Jaiswal is the founder. The about page says he built ZynfoAI so businesses can answer WhatsApp and website chat from their own content, day and night.
- On Free, Shopify store pages count as one source, and the 14 most recently updated products are indexed.
- At 5,000 AI replies, the AI pauses until the monthly reset. Chats still reach the team.
- Content and conversations are used only to run the workspace and are never used to train AI models.
Written from ZynfoAI's own website (Homepage, Pricing, Features, About). The maker can claim this listing to edit it.
Categories
Frequently asked questions
What does ZynfoAI cost?
One paid plan is $99 a month, or $990 a year, described as 2 months free. The pricing page also shows $82.50/month and a save of $198 a year. Tax is added at checkout where it applies.
What happens after the 7-day trial?
The trial is the full plan, with no card, and nothing is charged automatically. If you do not subscribe, the workspace moves to Free: up to 100 AI replies a month and a read-only dashboard. Data is kept.
Will the AI invent an answer?
It answers only from the content that was added and shows the source. When that content does not cover a question, it says so and hands the chat to the team.
Does the AI reply to email?
It can. Forward the support address and email lands in the AI Inbox. AI replies to email are off by default. Turn them on and the AI answers from the content, leaving anything it can't handle.
How does the Shopify app billing differ?
Using the ZynfoAI app for Shopify is billed by Shopify. Pro is $99 every 30 days in USD and is monthly only. The 7-day trial starts when onboarding finishes, with no charge to approve.
Can the plan be cancelled?
Yes. There is no contract. Cancel from Settings, under Billing, and the plan runs until the end of the period that was paid for. The workspace then moves to the Free plan and data is kept.