ShieldLabs
Protect against account abuse and bots.
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Description
Protect against account abuse and bots. Multiple accounts, sharing and takeovers are detected under any masking, before it costs you revenue. Start free.
About ShieldLabs
What is ShieldLabs?
ShieldLabs is a web fraud and abuse detection service that returns visitor identification, named risk signals, explainable scores, and account-abuse events.
What ShieldLabs does
It combines device, browser, operating-system, IP, and network context to assess visits and connect account activity. Detections include multi-accounting, sharing, takeover, impossible travel, and automated traffic. Results are available in a dashboard, API responses, and webhooks for the customer’s own decisions.
Who ShieldLabs is for
It is for SaaS, marketplace, fintech, and crypto products, as well as engineering, security, and growth teams investigating traffic quality and account abuse.
How ShieldLabs works
Teams create an account, connect the product, and run visitor checks through the snippet or API. They inspect named signals, scores, visits, and connected-account evidence in the dashboard. Their backend rules decide whether to allow, challenge, or block a visitor.
Key features
- Risk scores include contributing signals and their weights.
- High-Risk Events cover multi-accounting, sharing, takeover, and impossible travel.
- Network signals detect VPNs, proxies, Tor, and privacy relays.
- Browser signals identify automation and anti-detect browsers.
- A cluster graph shows connected accounts and evidence.
- Explorer supports search, filters, and data export.
- Traffic quality is broken down by source, channel, referrer, and UTM.
- API responses and webhooks deliver detection results.
Facts from shieldlabs.ai, checked 14 October 2026
- The About page says technical signals and IP addresses are collected rather than names, emails, or payment data.
- The multi-accounting threshold can be adjusted in the dashboard.
Written from ShieldLabs's own website (Homepage, Pricing, About). The maker can claim this listing to edit it.
Categories
Frequently asked questions
Does ShieldLabs automatically block users?
The pricing FAQ says customers choose actions from returned scores and signals; the service does not block automatically.
What does Free include?
Free includes 5,000 identifications and the detection stack, with a hard cap and no overage.
What happens past a paid allowance?
Overage is enabled by default and billed at the plan rate; customers can disable it for a hard stop.
What counts as an identification?
A snippet visitor check counts once, while a History API lookup counts per returned record with at least one per lookup.
Which operations do not count?
Webhooks and retries, dashboard viewing, exports, and profile or setup calls do not count.
How long is visit data kept?
The site states retention of up to 12 months, followed by purging, on every plan.