# Devora

> Securely let support and engineering teams log in as customers without sharing passwords.

Securely let support and engineering teams log in as customers without sharing passwords. Add approvals, scoped access, expiry, and access history to your SaaS.

## Facts
- Website: https://devora.sh
- Categories: SaaS, Developer Tools
- LotsDirectory page: https://lots.directory/products/devora
- Listing state: Unclaimed. We listed this product from its public website, and its owner has not claimed it yet.

## Detailed info

## What is Devora?

Devora is a user impersonation platform for SaaS teams that manages staff access requests, approvals, session time limits, and audit history.

## What Devora does

The software provides a shared workspace where support agents and developers request time-limited access to customer accounts without sharing passwords. It coordinates encrypted handoff tokens with existing backend authentication, displays session banners, and records access logs.

## Who Devora is for

SaaS support teams, developers, product managers, and security administrators needing controlled access to customer accounts to investigate tickets and reproduce bugs.

## How Devora works

Staff submit an access request specifying a customer account, scope, and duration. Upon administrator approval, the customer backend creates a short-lived token that Devora encrypts for one-time redemption by the frontend SDK, displaying an active session timer.

## Key features

- Provides an access request and approval queue with recorded justifications and scopes.
- Enforces view-only access or write permissions through backend API guard middleware.
- Shows a visible session banner and timer with remote termination controls.
- Retains audit history recording which staff member accessed each account, when, and why.
- Supports SDK adapters for Express, Fastify, Hono, Django, FastAPI, React, Vue, and Next.js.
- Offers optional session screen recording with configurable data masking and retention controls.

## Pricing

As listed on devora.sh, checked 15 October 2026. Prices can change; see the site for current terms.

- Free: $0 / month for 3 staff, 1 admin, unlimited sessions, and 7 days of history.
- Pro: $29 / month for 10 staff, 50 hours of session recording, and 30 days of retention.
- Team: $99 / month for 30 staff, 5 teams, 250 hours of session recording, and 90 days of retention.

## Facts from devora.sh, checked 15 October 2026

- Works alongside existing authentication providers including Clerk, Auth0, and WorkOS AuthKit.
- Provides SDK packages for Node.js, Python, React, Vue, Svelte, and Next.js.
- Includes a 14-day trial for Pro tier features without requiring a credit card.

Written from Devora's own website ([Homepage](https://devora.sh/), [Pricing](https://devora.sh/pricing/), [Docs](https://devora.sh/faq/)). The maker can claim this listing to edit it.

## FAQ

### Does staff access require customer passwords?
Staff access operates through short-lived credentials generated by the existing backend without passwords.

### Does customer access cause the user to be logged out?
The staff member gets a separate session for that account without ending the customer's own login.

### Is screen recording mandatory for every session?
Session recording is disabled by default and can be enabled with sensitive data masking rules.

### What customer information does Devora retain?
The platform retains encrypted customer identifiers, access timestamps, and session logs.

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Source: https://lots.directory/products/devora · Machine-readable context by LotsDirectory.